Working closely with our stevedores, Port Authorities and Agents, CNCo’s liner shipping operation strives to deliver continuous improvement in the safe performance of our port operations. In conjunction with fleet’s safety strategy, the port operations focus is firmly on managing the critical operational interface between shore and vessel. We actively pursue our Zero Harm Policy through various ongoing initiatives that raise awareness of the risks, promotes strong alignment to our safety culture, standards, practices and expectations, and we constantly measure performance with our port service providers throughout our operating regions.
All stakeholders are encouraged to accept aiming for safety for all as a personal responsibility in our operating environment, and to proactively take preventive actions to reduce risks. All safety failures are thoroughly investigated, followed up with the respective party and communicated to others as learning examples.
Key initiatives implemented:
- All vessels submit Safety Assessments after every port call, reporting stevedores’ safety performance against key criteria, from which a Safety Performance Number (SPN) is calculated for each port. These reports are now integrated with ShipRep departure reports to make the reports easy for vessels’ Masters;
- We measure and analyse safety reports from vessels, agents and other stakeholders to identify gaps in safety awareness and performance, and take action to close the gaps;
- Collaboration with contractors to promote safety goals and focus on strengthening good practices during cargo operations, supported by quarterly review meetings to measure performance;
- A Hazards Safety Awareness Programme has been launched, focusing on:
- Seeking and sharing insight to work towards Zero Harm;
- Creating a trusting work place where we can intervene when necessary;
- Showing strong team spirit to positively influence each other;
- Striving to be innovative in all safety matters;
- Integrate safety in all aspects of our behaviour and work processes.
- We continue to encourage all on board personnel to issue Near Miss Reports, which are proactively used to achieve reductions in Lost Time Injuries (LTIs), Medical Treatment Cases (MTCs) and other incidents;
- A centralised Hazardous Cargo approval process, with a dedicated manager, has been implemented to ensure all International Maritime Dangerous Goods (IMDG)-class cargo is being vetted and monitored throughout the enquiry, booking and shipping process;
- Conducted regular operations team safety audits on all Swire Shipping liner vessels;
- Implemented safety clauses and KPI’s as part of all new or renewed vendor contracts;
- Initiated a Zero Harm project “Safety Measurements & Benchmarking” to further ‘raise the bar’ on safety;
- International safety consultants Green-Jakobsen have been engaged for 2019 to further enhance last year’s Zero Harm efforts in Port Operations.
Key Performance Indicators for 2018:
- Achieved overall Stevedore Safety Compliance of 98% (up from 94% in 2017), measured by the Safety Performance Number (SPN) framework;
- Eliminated “low” performing ports to zero (down from five) in the SPN rankings, and one “medium” performing ports;
- Reported 46 “Near Miss” incidents, reduced from 59 reported in 2017;
- Six minor and medium injuries were reported, up from four in 2017;
- Improvement in behavioural change by stevedores, via a specific project focusing on:
- Working at safe locations - to 97%
- Working away from suspended loads - to 99%
- Smoking only in designated areas - to 96%
- Dangerous Goods Desk was subject to internal group audit review after 12 months from establishment. Passed the audit with only two minor recommendations.
We actively pursue our Zero Harm Policy through various ongoing initiatives that raise awareness of the risks, promotes strong alignment to our safety culture, standards, practices and expectations, and we constantly measure performance with our port service providers throughout our operating regions.